Shipping Policy

  1. Order Processing & Shipping Time

    All orders are processed and shipped within 1-3 business days upon confirmation of payment. Once shipped, delivery is estimated to take 6-12 business days, subject to carrier transit conditions and unforeseen logistics delays.
  2. Free Shipping

    Complimentary shipping is offered for all products across our store, with no minimum order value required. This shipping benefit applies to all eligible orders, with no hidden fees or surcharges added at checkout.
  3. Shipping Status Updates

    A shipping confirmation email with tracking information will be sent to your registered email address once your order has been dispatched. You may use the tracking number to monitor the delivery progress via the carrier’s official platform.
  4. Non-Delivery & Delays

    If your order does not arrive within the estimated timeframe, please contact our customer service team with your order number and tracking details. We will assist in investigating the status of your shipment and resolving any issues promptly.